Effective Date: August 27, 2025

Coco Bridal LLC (“Coco Bridal,” “we,” “our,” or “us”) respects and protects the privacy of every client, visitor, and user of our website, in-person services, and communication platforms. This Privacy Policy explains how we collect, use, store, and protect your personal information, and outlines your rights with respect to that information. By accessing our website or using our services, you consent to the practices described herein.

1. Information We Collect

We collect personal information from you when you interact with us, including but not limited to:

Name, email address, phone number, and mailing address

Appointment details and preferences

Dress measurements, order history, and style preferences

Payment and billing information

Photos or videos provided voluntarily (e.g., dress inspiration, event visuals)

Any other data voluntarily provided via website forms, text messages, phone calls, or during appointments

For website visitors, we may also collect non-identifiable usage data such as IP addresses, device/browser type, and page interaction history via cookies and analytics tools.

2. Use of Personal Information

Your personal information is used for the following purposes:

To schedule and manage private appointments or fittings

To fulfill dress orders and provide related customer service

To communicate regarding bookings, reminders, promotions, or relevant updates

To personalize your experience and offer tailored recommendations

To maintain records for internal business operations, inventory, and customer relationship management

To ensure high standards of privacy, service, and discretion — especially for exclusive clientele

We do not sell, rent, or disclose your personal information to any third parties for marketing purposes.

3. Confidentiality for High-Profile & Private Clients

Coco Bridal is committed to the highest level of confidentiality, especially for VIP, high-net-worth, and celebrity clients. All client communications, fittings, and order details are handled with strict discretion.

Photos, footage, or order history will never be shared publicly or used in marketing materials without your explicit, written consent. Private appointments are held with boutique exclusivity, and we do not disclose client identities to the public or media under any circumstance unless legally compelled.

4. Appointment & Booking Communication

When you schedule a fitting or appointment through our website or by phone, we may contact you via email, text message, or phone to confirm or manage your appointment. By submitting your contact details, you consent to receive these communications.

5. Data Storage and Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. All client data is stored securely and access is limited to authorized staff only.

6. Payment Processing

All payments are processed via secure third-party processors such as Stripe or Square. Coco Bridal does not store or retain your full payment details. For security, please do not email sensitive financial information.

7. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to improve functionality and monitor usage patterns. These tools may collect non-personally identifiable data including browser type, referral source, and time spent on pages. You may disable cookies via your browser settings, though this may limit certain site features.

8. Third-Party Services

We may use trusted third-party services (e.g., email platforms, scheduling tools) to help us operate the business. These providers are contractually obligated to keep your data secure and confidential and are not permitted to use your information for any other purpose.

9. Legal Disclosure

We may disclose personal information if required by law, subpoena, or legal process, or to protect our legal rights, clients, or the public, including fraud prevention or enforcement of our Terms of Service.

10. Your Rights

You may request to:

Access or update your personal information

Withdraw consent for communication

Request deletion of your stored data (subject to business and legal requirements)

To make such a request, contact us using the information below.

11. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from minors.

12. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted to this page with a revised effective date. Continued use of our services or website constitutes acceptance of any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Coco Bridal LLC
900 SW Pine Island Rd, Suite 119
Cape Coral, FL 33991
Email: [email protected]
Phone: (239) 699-9421