Effective Date: August 27, 2025

These Terms of Service ("Terms") govern your use of the website operated by Coco Bridal LLC ("Coco Bridal," "we," "us," or "our"), located at 900 SW Pine Island Rd, Suite 119, Cape Coral, FL 33991, and all services offered through the site or in person, including but not limited to scheduling of appointments, fittings, purchases, and private showings. By accessing or using our website or engaging with our services, you agree to be legally bound by these Terms.

1. Use of the Website

The Coco Bridal website is provided solely for informational purposes, appointment scheduling, and interaction with our brand. You agree not to misuse the website or any of its features for unlawful or unauthorized purposes. We reserve the right to restrict access to the website or our services to any user at our sole discretion.

2. Appointment Scheduling and Deposit Policy

All private fittings and appointments at Coco Bridal are by advance booking only. To secure an appointment, clients are required to submit a deposit of one hundred U.S. dollars ($100.00) at the time of booking. This deposit is required to reserve a private, dedicated appointment during which the boutique will be closed to the general public.

The deposit shall be applied in one of the following ways at the appointment:

(a) As store credit applicable to any purchase made during the appointment, or
(b) Refunded in full at the conclusion of the appointment if no purchase is made.

If the client fails to appear for the appointment (a "No-Show") or cancels the appointment with less than forty-eight (48) hours’ notice, the deposit shall be deemed forfeited in full and shall not be refunded or applied as credit. This policy is strictly enforced to compensate Coco Bridal for operational costs and lost opportunity associated with the exclusive use of the boutique.

3. Private Fittings and No Children Policy

In order to maintain the safety, luxury, and exclusivity of the Coco Bridal experience, children under the age of twelve (12) are not permitted on the premises during private fittings or appointments under any circumstances. Exceptions shall not be granted, and violation of this policy may result in immediate cancellation of the appointment without refund.

4. Sales Are Final – No Refunds or Returns

All products sold by Coco Bridal, including but not limited to bridal gowns, formalwear, accessories, and custom items, are sold on a final-sale basis. Due to the custom and made-to-order nature of the products, all sales are final and non-refundable.

Coco Bridal does not accept returns, issue refunds, or allow exchanges under any circumstances, including but not limited to changes in customer preferences, events being rescheduled or canceled, or dissatisfaction with fit, color, or fabric once confirmed by the client.

The client is solely responsible for providing accurate sizing, measurements, and customization preferences. Coco Bridal shall not be liable for inaccuracies resulting from information provided by the client or third-party tailors. Alteration services, if offered or referred, are not included in the purchase price and may be subject to separate terms and fees.

5. Cancellations and Rescheduling

Appointments may be rescheduled without penalty if the request is made at least forty-eight (48) hours prior to the scheduled appointment. Requests must be submitted by phone at (239) 699-9421 or by email to [email protected]. Cancellations made within the forty-eight (48) hour window prior to an appointment will result in forfeiture of the deposit.

6. Disclaimer of Warranties

All products and services provided by Coco Bridal are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permitted by law, Coco Bridal disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that any product will meet your expectations, be suitable for a particular event, or comply with third-party dress codes or requirements.

7. Limitation of Liability

To the maximum extent permitted by law, Coco Bridal shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website, attendance at our premises, or purchase of any products or services. In no event shall our total liability exceed the amount you paid for the service or product that is the subject of the claim.

8. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Lee County, Florida.

9. Modifications to the Terms

Coco Bridal reserves the right to modify, revise, or update these Terms at any time, without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the website or services after such changes constitutes your acceptance of the revised Terms.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Phone: (239) 699‑9421